Last update: [20/April/2025]

Welcome to Skinore (www.skinore.com). By using our website or placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

🛒 1. Account & Eligibility

  • You must be 18 years or older to make purchases on our website.
  • You are responsible for maintaining the confidentiality of your account and information.
  • Providing false or misleading information may result in order cancellation.

📦 2. Orders & Payments

  • Orders are accepted via our website only.
  • We offer Cash on Delivery (COD) for Dhaka customers, with full payment on delivery.
  • For customers outside Dhaka, prepayment of delivery charge (৳120) is required to confirm the order.
  • We reserve the right to cancel any suspicious or unverified orders.

🚚 3. Shipping & Delivery

  • Delivery time within Dhaka: 1–3 working days
  • Outside Dhaka: 2–5 working days (courier-based)
  • Delays may occur due to unavoidable circumstances (weather, strikes, etc.)

🔄 4. Returns & Refunds

  • Products can only be returned or refunded under certain conditions.
  • Refer to our Refund and Returns Policy for full details.
  • Skinore reserves the right to inspect and verify claims before accepting returns.

🧴 5. Product Information & Authenticity

  • All products are authentic and imported, sourced from trusted suppliers.
  • We make every effort to display product images and details accurately.
  • Results may vary depending on skin type or usage.

🚫 6. Prohibited Use

You agree not to use the website for:

  • Fraudulent or illegal activities
  • Uploading harmful code or content
  • Infringing on our intellectual property or that of third parties

💡 7. Intellectual Property

All content on Skinore (logo, images, product descriptions, design) is the property of Skinore. Unauthorized use, reproduction, or distribution is strictly prohibited.

📣 8. Promotions & Offers

  • Discounts and offers are subject to change without notice.
  • Only one promotional offer can be used per order unless stated otherwise.

🔄 9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website means you accept those changes.

📞 10. Contact Information

If you have any questions about our Terms and Conditions, feel free to contact:

📧 Email: support@skinore.com
📞 Phone: +8809638085100
📍 Address: Banani Model Town, Dhaka, Bangladesh